Return Policy

Welcome to FlirtConnect! We want to ensure you have a smooth and enjoyable experience using our services. Below, you’ll find details on our return and refund policy.

Digital Product Refunds

FlirtConnect offers digital services, including subscription-based content. Please note that because these are digital products, once you have gained access, refunds may not be available in the same way as physical products. However, we understand that circumstances can vary, and we are committed to keeping our customers happy. Refunds may be granted in specific cases, as described below:

• Technical Issues: If you experience significant technical problems preventing you from using our service, and we cannot resolve them, you may be eligible for a refund.
• Unauthorized Purchases: If you notice unauthorized charges, please contact us immediately. We will investigate the matter and provide a refund if necessary.

Eligibility for Refund

To qualify for a refund:

• You must contact us within 7 days of your purchase.
• You must provide evidence of the issue or error that prevents you from accessing the service or enjoying its full benefits.

Non-Refundable Situations

Refunds will not be issued under the following conditions:

• You changed your mind after accessing or using our digital services.
• There was a misunderstanding about the nature of the service after successfully gaining access.
• Services that have been accessed in their entirety or that have completed their intended use.

How to Request a Refund

To request a refund, please follow these steps:

1. Contact our support team at [email protected] with your order details, including your email address, the date of purchase, and the reason for your request.
2. Our team will assess your request and respond within 3-5 business days.

Cancellation Policy

If you have subscribed to one of our recurring services and wish to cancel it, you can do so at any time through your account settings. Note that cancellations will only stop future billing, and no refunds will be issued for previous charges unless otherwise specified.

We appreciate your understanding of these policies and are here to assist you should you have any questions or concerns.

If you need more help, don’t hesitate to reach out to our customer support team at [email protected].